I sent my laptop inspiron ** **** in twice and found that the laptop was DOWNGRADED dur...
GetHuman1177273's customer service issue with Dell from September 2018
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The issue in GetHuman1177273's own words
I sent my laptop inspiron ** **** in twice and found that the laptop was DOWNGRADED during the repair. I want a new laptop sent to me so there is no lost time in between for work and school. Customer care and the repair department have lied to me for the last two months.
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