The Dell laptop was facing power issues-(don't know how a battery of a high-end device...

GetHuman-mithukun's Repair Claim issue with Dell - Tech Support from November 2020

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The issue in GetHuman-mithukun's own words
The Dell laptop was facing power issues-(don't know how a battery of a high-end device gets dysfunctional so quickly**)*Had to ship it to the customer service center at Toronto from Edmonton in the last week of October. But am appalled by their lack of professionalism, first the battery is still not available as of today(**nd Nov, ****) AND THAT TOO IN THE BIGGEST CITY OF CANADA, plus they say - their diagnostic test software has failed. What sort of technological innovations are you at Dell upto, if you have to entirely depend on a tool**.*There is a total lack of efficient communication from their end, at the same time, during these online study times, an international university student has to rely entirely only on his mobile- to study and submit assignments. *Hope you all really do something credible. *Really, won't recommend Dell to anyone in future.

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Dell - Tech Support

Repair Claim issue
Reported by GetHuman-mithukun
Nov 21st, 2020 - 5 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 648 others
0 customers following this

Timeline

GetHuman-mithukun started working on this issue
Nov 21st, 2020 11:39pm

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