Sirs,**I was gifted a brand new Dell laptop ( Dell Inspiration ** ****,Service tag:DMY...

GetHuman-elastay's customer service issue with Dell - Tech Support from December 2018

8 views | 1425 similar | 0 following
Help with my Dell - Tech Support issue
Next: our robot will wait on hold for GetHuman-elastay to get a Dell - Tech Support rep on the line!
Always use the GetHuman Phone to call Dell - Tech Support. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
First: share to improve GetHuman-elastay's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-elastay may need:
Name, Order number, Billing address, Email address on the account, Machine serial Number, and Machine product number
The issue in GetHuman-elastay's own words
Sirs,**I was gifted a brand new Dell laptop ( Dell Inspiration ** ****,Service tag:DMY*ZN*d) and it was functioning well.*A few days back while I was on FaceBook the page went off and a screen message appeared that my computer was locked by Microsoft based on a suspected virus.*I was surprised how it could happen as Microsoft Office hadn’t even been activated! I attach the screen shots of the PC.*Anyway I dialler the number shown on the screen who immediately recognised my PC and the problem! The voice demanded that I would have to pay $*** to set the problem right! I wondered if Microsoft would go to the extent of extorting money from its customers!*I had my doubts and searched a few Microsoft forums and was shocked that many had had such experiences. It was phishing!*I am an from India and I wish to take back the PC back to India. Naturally, I don’t have a telephone number in the US. *Please help me save my PC from this phishing. *I look forward to receiving your best cooperation. *Yours truly,*Dilip Kumar**I attach the photo of the sticker on the reverse side of the PC for your identification.*Pictures of what I can see when I try to open the PC,

GetHuman-elastay did not yet indicate what Dell - Tech Support should do to make this right.

How GetHuman-elastay fixed the problem

We are waiting for GetHuman-elastay to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Dell - Tech Support customer problems.
How Do I Get Technical Support for My Dell Computer?How do I get tech support from Dell?
Do you have a customer issue as well?
We can help you get Dell - Tech Support's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Dell - Tech Support issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-elastay fixes it.
This email address isn't valid

Dell - Tech Support

Customer service issue
Reported by GetHuman-elastay
Dec 7th, 2018 - 2 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 1425 others
0 customers following this

Timeline

GetHuman-elastay started working on this issue
Dec 7th, 2018 1:12am