This should be easy. (ha, ha, ha, ha, ..)**We are trying to push updates out to the lap...

GetHuman863096's customer service issue with Dell - Tech Support from July 2018

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The issue in GetHuman863096's own words
This should be easy. (ha, ha, ha, ha, ..)**We are trying to push updates out to the laptops (evenings and weekends).*We have a tool (BMC Client Management) that sends out a Wake-On-LAN packet to workstations. Mostly Windows **, some Windows *.*It works fine for Desktop units, and Laptops when the lid is UP.*What we’re looking for is a solution to Wake the laptops when they are stored in a cart for charging.*Each laptop would have a power cable, and a network cable to the NIC, but because they are inside the cart, the lids are closed.**Do you know of a solution that allows the closed laptop to Wake Up, and receive updates (Windows, Group Policy, Application and Programs, etc)?*All we need are the Wake-On-LAN details.

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Dell - Tech Support

Customer service issue
Reported by GetHuman863096
Jul 9th, 2018 - 4 years ago
Not resolved
Seen by 1 customer so far
Similar issue to 516 others
0 customers following this

Timeline

GetHuman863096 started working on this issue
Jul 9th, 2018 3:55pm