This should be easy. (ha, ha, ha, ha, ..)**We are trying to push updates out to the lap...
GetHuman863096's customer service issue with Dell - Tech Support from July 2018
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Name, Order number, Billing address, Email address on the account, Machine serial Number, and Machine product number
The issue in GetHuman863096's own words
This should be easy. (ha, ha, ha, ha, ..)**We are trying to push updates out to the laptops (evenings and weekends).*We have a tool (BMC Client Management) that sends out a Wake-On-LAN packet to workstations. Mostly Windows **, some Windows *.*It works fine for Desktop units, and Laptops when the lid is UP.*What we’re looking for is a solution to Wake the laptops when they are stored in a cart for charging.*Each laptop would have a power cable, and a network cable to the NIC, but because they are inside the cart, the lids are closed.**Do you know of a solution that allows the closed laptop to Wake Up, and receive updates (Windows, Group Policy, Application and Programs, etc)?*All we need are the Wake-On-LAN details.
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