I have a new Debenhams card which I’m trying to activate as I have £** credit to spend...

GetHuman-pamvonr's customer service issue with Debenhams from December 2020

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I have a new Debenhams card which I’m trying to activate as I have £** credit to spend. I can’t activate it online as I can’t remember my user name and you appear to have an incorrect email address for me! When I’m told you are sending me an email, counting the asterisks, it appears you only have six letters instead of seven! No wonder I’ve never heard from you in five years or so.*How can this be fixed so that I can spend my £** or get a refund?

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Debenhams

Customer service issue
Reported by GetHuman-pamvonr
Dec 9th, 2020 - a year ago
I have an issue with Debenhams too
Not resolved
Seen by 22 customers so far
Similar issue to 1060 others
0 customers following this

Timeline

GetHuman-pamvonr started working on this issue
Dec 9th, 2020 10:34am
GetHuman-pamvonr indicated the issue is not fixed yet.
Dec 9th, 2020 3:00pm
GetHuman-pamvonr indicated the issue is not fixed yet.
Dec 9th, 2020 3:01pm