I have a new Debenhams card which I’m trying to activate as I have £** credit to spend...

GetHuman-pamvonr's customer service issue with Debenhams from December 2020

Help with my Debenhams issue
First: share to improve GetHuman-pamvonr's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-pamvonr may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman-pamvonr's own words
I have a new Debenhams card which I’m trying to activate as I have £** credit to spend. I can’t activate it online as I can’t remember my user name and you appear to have an incorrect email address for me! When I’m told you are sending me an email, counting the asterisks, it appears you only have six letters instead of seven! No wonder I’ve never heard from you in five years or so.*How can this be fixed so that I can spend my £** or get a refund?

GetHuman-pamvonr did not yet indicate what Debenhams should do to make this right.

How GetHuman-pamvonr fixed the problem

We are waiting for GetHuman-pamvonr to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Debenhams's attention and get better help faster. Tap below to get started.
Having Debenhams issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Debenhams

Customer service issue
Reported by GetHuman-pamvonr
Dec 9th, 2020 - 3 months ago
Not resolved
Seen by 19 customers so far
Similar issue to 1060 others
0 customers following this

Timeline

GetHuman-pamvonr started working on this issue
Dec 9th, 2020 10:34am
GetHuman-pamvonr indicated the issue is not fixed yet.
Dec 9th, 2020 3:00pm
GetHuman-pamvonr indicated the issue is not fixed yet.
Dec 9th, 2020 3:01pm

Paying Too Much for Internet?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Call Free Anytime: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers