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DealDash.com Customer FAQ

Top Answers & How-to Guides

How do I Contact DealDash.com Customer Service?

The question we are asked most often is about how to talk to DealDash.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Is DealDash.com available outside of the United States?

Yes, DealDash.com is available outside of the United States. While DealDash is a US-based online shopping website, it welcomes customers...
Ask any question you have about DealDash.com customer service, get an answer now.
Contact DealDash.com customer service

Recent DealDash.com Customer Questions

I hit the screen by accident and bought bids? I didn’t mean to buy bids? Please refund.

We're sorry to hear about the accidental purchase. Please note that all sales on DealDash are final as per the Terms of Service. Therefore, bid packs once bought cannot be refunded. Make sure to carefully confirm your purchases to avoid accidental buys. It's always a good idea to double-check before confirming anything.
Asked Apr 16, 2024 5:44 PM

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About DealDash

What is DealDash.com?

DealDash.com is an online penny auction website where users can bid on a wide range of products at significantly discounted prices....
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How It Works

How does DealDash.com work?

DealDash.com is an online auction platform that operates on a unique bidding system known as "pay-to-participate." To start, users...
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Cost and Bidding

How much does it cost to participate in auctions?

Participating in auctions on DealDash.com is free. However, in order to place bids, users need to purchase bid packs. Bid packs are...
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BidBuddy Functionality

Can I bid on multiple auctions at the same time?

Yes, you can bid on multiple auctions at the same time on DealDash.com. As a customer, you have the flexibility to participate in multiple...
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What is the BidBuddy and how does it work?

The BidBuddy is an automated bidding tool on DealDash.com that allows users to place bids on auctions without having to manually participate....
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Payment Methods

What payment methods are accepted on DealDash.com?

DealDash.com accepts several different payment methods to make the bidding and purchasing process convenient for its users. Currently,...
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Auction Outcomes

What happens if I don't win an auction?

If you don't win an auction on DealDash.com, you have the option to use the "Buy it Now" or BIN feature. This feature allows you to...
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Returns

Can I return a product if I'm not satisfied with it?

At DealDash.com, we strive to ensure customer satisfaction. If you are not completely satisfied with a product you purchased through...
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Product Condition

Are the products on DealDash.com brand new?

Yes, all the products on DealDash.com are brand new. We take pride in offering our customers a wide range of high-quality, unused items...
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Availability

Is DealDash.com available outside of the United States?

Yes, DealDash.com is available outside of the United States. While DealDash is a US-based online shopping website, it welcomes customers...
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