I need to talk to someone about my account. I found old paperwork informing me of this...

GetHuman3077503's customer service issue with DWS Investments from June 2019

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The issue in GetHuman3077503's own words
I have a statement from ********** balance ,$*,***.** ... I need to talk to someone about my account. I found old paperwork informing me of this account. Need to know the standings. Employer was Windshield Express, my name is Jed Bennett, my old address was **** NE ***th St., Vancouver,Wa. *****, my *********** date of birth **********, last four digits of s.s. ****. I need to know the standings of my account. I am financially struggling and having to move. Needed to talk to a real live person. Have not received statement since living in Portland. This is the worst web site ever.
I don't see even an account number on paperwork. So I need to talk, repeat talk to someone about this. Thank you. Your robot did not hold my spot because after two hours of holding no-one called me back.
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DWS Investments

Retirement plan account
Customer service issue
Reported by GetHuman3077503
Jun 12th, 2019 - a year ago
Not resolved
Seen by 18 customers so far
Similar issue to 14 others
0 customers following this
Items needed
Account holder name
Billing address
Date of birth
Last 4 digits of Social Security number

Timeline

GetHuman3077503 started working on this issue
Jun 12th, 2019 10:07pm