my parents passed and I am trying to locate their account Zurich American Life Insuranc...

GetHuman-tomaypaw's customer service issue with DWS Investments from July 2018

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The issue in GetHuman-tomaypaw's own words
my parents passed and I am trying to locate their account Zurich American Life Insurance referred me to your company as acquiring their account. My name is Timothy Schmitt and I can be reached either by email or phone at *** *** ****. I live in California so I am on Pacific Standard time
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DWS Investments

Customer service issue
Reported by GetHuman-tomaypaw
Jul 28th, 2018 - 5 mons ago
I have an issue with DWS Investments too
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Seen by 3 customers so far
Similar issue to 2 others
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Items needed
Account holder name
Billing address
Date of birth
Last 4 digits of Social Security number
Timeline
GetHuman-tomaypaw started working on this issue
Jul 28th 11:49pm