I sent a parcel containing a wooden blanket box. It was very securely packaged and ins...

GetHuman-caiwheat's customer service issue with DPD from July 2019

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The issue in GetHuman-caiwheat's own words
I sent a parcel containing a wooden blanket box. It was very securely packaged and insured. It arrived damaged. I have supplied very clear pictures of the damage. DPD say the images are not clear enough. I supplied them with a picture of the box before it was damaged and also a few of the damaged box. I cannot supply more as obviously I don't have the box any longer. I would like my compensation for £*** plus the money I wasted on having the parcel collected and wrecked on delivery

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DPD

Customer service issue
Reported by GetHuman-caiwheat
Jul 9th, 2019 - 2 years ago
Not resolved
Seen by 11 customers so far
Similar issue to 1043 others
0 customers following this

Timeline

GetHuman-caiwheat started working on this issue
Jul 9th, 2019 5:37pm