I was awaiting a delivery today. I stayed in, even left the door open. SAW the van in t...

GetHuman-salmusic's customer service issue with DPD from January 2019

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The issue in GetHuman-salmusic's own words
I was awaiting a delivery today. I stayed in, even left the door open. SAW the van in the street utside but the driver did not come to my property. Ive had no card, tried contcting the website, impossible- nolive chat, no phone contact, I was directed to an email site and my email got returned as that doesnt work either! Is thid company for real? They have no way for you to contact them at all! They say in their automated website I wasnt in. I WAS IN! Driver is the one who wasnt in - he DID NOT COME TO MY HOUSE- I even left my door open! Now I wish to have someone I can speak to and find out about my delivery
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DPD

Customer service issue
Reported by GetHuman-salmusic
Jan 15th, 2019 - 9 mons ago
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Seen by 3 customers so far
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Timeline
GetHuman-salmusic started working on this issue
Jan 15th 3:05pm
GetHuman-salmusic indicated the issue is not fixed yet.
Jan 15th 3:07pm