I ordered a parcel yesterday and I changed the delivery today to belie red to my neighb...

GetHuman-jamesrar's customer service issue with DPD from October 2018

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The issue in GetHuman-jamesrar's own words
I ordered a parcel yesterday and I changed the delivery today to belie red to my neighbor. I then got a text saying my parcel was not delivered as nobody in which means they did not check my neighbours house as they are in ** hours a day and I specifically asked them and they were in at the time of delivery. I required this package by tomorrow and it says it won’t be delivered until Monday which will cause me multiple issues
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DPD

Customer service issue
Reported by GetHuman-jamesrar
Oct 19th, 2018 - a mon ago
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Seen by 2 customers so far
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Timeline
GetHuman-jamesrar started working on this issue
Oct 19th 2:46pm