I cancelled my Dish Satellite services in ******* as I was moving out of my house and i...
GetHuman-edryceer's customer service issue with DISH from May 2018
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The issue in GetHuman-edryceer's own words
I cancelled my Dish Satellite services in ******* as I was moving out of my house and into an RV up at the Shooting Complex where I would not hv access to a TV much less being able to use Dish. Then, I got a charge on my bank acct in ******* for $***.** from DISH. I called them immed and after much discussion, got the charge credited back to me. And now, once again, on **********, I was charged $***.** by Dish. First, I called my bank and aaked them to reverse the charges, as they were not authorized AND I hadn't used Dish since *******. My bank has agreed to file a DISPUTE and to temporarily credit my acct back for the $***.**. Then I called Dish* spoke to * different people* the last rep I spoke to hung up on me! I will dispute the $***.** charge! How can they say they "turned my Dish satellite back on in *******," when my Tv's have been in storage since *******, and I have had NO television all this time. Re: the rep who hung up on me, all I was asking her to do was to cancel my account....finally* completely*once and for all. She got very upset with me when I asked her to pls speak a little more slowly as she read me the necessary disclaimers, and, she couldn't read me the disclaimers if I kept asking het questions. She was quite rude, but, I didn't give up* all I wanted was to FINALLY cancel my acct....forever. That is when she hung up on me.
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