I am enquiring about a dhl express parcel no ** **** **** that was inadvertently handed...

GetHuman-skapur's Lost package issue with DHL Express (UK) from October 2019

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The issue in GetHuman-skapur's own words
I am enquiring about a dhl express parcel no ** **** **** that was inadvertently handed in at the DHL Parcel depot at Greenford (Auriol Drive) on Thursday the ** th Octobe ****.*Not knowing the difference between DHL Express and Parcel ,I handed it over to the enquiries counter and this was readily accepted by a lady who said theat it would go out the same night.*Thereafter I checked on the system whole weekend and today and see no movement at all.*I got in touch with them and they say that it was a mistake taking it and that it was no longer ther and may have moved to Ryton their hub and that it may be retrieved or passed on to DHL express .*Today at around **.** they say that they cant help me much with this and that I have to get in touch with yourselves to sort it out.*I would very much appreciate if you can help me *My phone no is ***********.

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DHL Express (UK)

Lost package issue
Reported by GetHuman-skapur
Oct 21st, 2019 - 3 years ago
Not resolved
Seen by 54 customers so far
Similar issue to 385 others
0 customers following this

Timeline

GetHuman-skapur started working on this issue
Oct 21st, 2019 4:21pm

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