Hello**I have a complaint about my recent parcel. I had a delivery on my address three...

GetHuman-marinav's customer service issue with DHL Express (UK) from July 2018

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The issue in GetHuman-marinav's own words
Hello**I have a complaint about my recent parcel. I had a delivery on my address three days ago, address: ** Ingrebourne court, post code: E**RL.*My neighbor brought this parcel for me yesterday and she said that this parcel she got for two days. I even wasn’t aware of this that I have had parcel delivered to my neighbor address. No note, no letter, no email or phone call nothing at all.*This parcel was very important for me and I should have my parcel in a next few weeks again I want to make sure that my future parcel will be delivered in a proper way. *Also please can you check maybe I have in your depot my parcel which was delivered in a past. *Thank you and I hope you will improve your service.

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DHL Express (UK)

Customer service issue
Reported by GetHuman-marinav
Jul 6th, 2018 - 4 years ago
Not resolved
Seen by 14 customers so far
Similar issue to 30 others
0 customers following this

Timeline

GetHuman-marinav started working on this issue
Jul 6th, 2018 8:54am