Ho fatto * ordini con * venditori differenti dopo aver pagato si sono cancellati gli or...

GetHuman3240919's customer service issue with DHGate.com from July 2019

Help with my DHGate.com issue
The issue in GetHuman3240919's own words
Ho fatto * ordini con * venditori differenti dopo aver pagato si sono cancellati gli ordini e sono scomparsi i soldi dalla banca
GetHuman3240919 did not yet indicate what DHGate.com should do to make this right.
I have an issue with DHGate.com too
How GetHuman3240919 fixed the problem
I made orders with a new credit card and for dhgate's new security reasons they had denied the different credit card. in the end all solved through the chat service
Please help with my DHGate.com issue
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DHGate.com

Customer service issue
Reported by GetHuman3240919
Jul 13th, 2019 - 5 mos ago
I have an issue with DHGate.com too
Fixed
GetHuman3240919 shared how to fix
Seen by 7 customers so far
Similar issue to 10670 others
0 customers following this
Items needed
Name on the account
Address on the account
Email on the account
Order number
Timeline
GetHuman3240919 started working on this issue
Jul 13th 11:11am
GetHuman3240919 indicated the issue is not fixed yet.
Jul 13th 4:08pm
GetHuman3240919 confirmed the issue is fixed. Hooray!
Jul 16th 11:27am