I ordered a pair of uggs about over a month ago and they’re still not here. I’ve tracke...

GetHuman1821342's customer service issue with DHGate.com from December 2018

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The issue in GetHuman1821342's own words
I ordered a pair of uggs about over a month ago and they’re still not here. I’ve tracked them and they’ve been at the same location for about two weeks now. I’ve messages this app plenty of times trying to get information on where they could possibly be. If i won’t have them before the middle of January I would appreciate a refund ! I think it’s verry unprofessional that your website doesn’t inform people that their package will tak this long because when i ordered it the confirmation said *-** business days and it’s been well over * ** even ** days. My number is(***) ***-**** you can contact me anytime I would really appreciate some information on my package and my order * is *********. Thank you !

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DHGate.com

Customer service issue
Reported by GetHuman1821342
Dec 24th, 2018 - 3 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 4422 others
0 customers following this

Timeline

GetHuman1821342 started working on this issue
Dec 24th, 2018 4:55am