Order no. **********I live in Michigan usa goods were shipped to Texas usa*Seller alleg...

GetHuman1165816's customer service issue with DHGate.com from November 2018

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Help with my DHGate.com issue
GetHuman1165816's next move: find and follow the right step-by-step guide.
DHGate.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1165816 will need to dig through the advice provided by DHGate.com, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1165816 can let us know if they help or not.
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The issue in GetHuman1165816's own words
Order no. **********I live in Michigan usa goods were shipped to Texas usa*Seller allegedly resent goods only to find more bs when asked for tracking no.*I want my money back.*I have attempted to open a dispute, but your software made it impossible to do.*I'm getting offers of credit for your competition in my email daily, and I can't get customer service to assist.*How did funds get released without me recieving goods. since I believe that they were in transit, I would have no reason to check the order as to whether my money has been released. I need my money or I'll go elsewhere. *I don't want assistance filling in your inappropriate software. I want you to get my money not assist me in filling in forms that aren't fillable

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DHGate.com

Customer service issue
Reported by GetHuman1165816
Nov 30th, 2018 - 2 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 3672 others
0 customers following this

Timeline

GetHuman1165816 started working on this issue
Nov 30th, 2018 5:35pm
GetHuman1165816 shared this issue with friends on Facebook
Nov 30th, 2018 5:35pm

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