I purchased a Cusinart DC**** coffee maker a few years ago. I contacted Cusinart yester...

GetHuman-sfriedo's Complaint issue with Cuisinart from October 2020

Help with my Cuisinart issue
The issue in GetHuman-sfriedo's own words
I purchased a Cusinart DC**** coffee maker a few years ago. I contacted Cusinart yesterday to tell them the coffee is leaking all over the counter and how can it be repaired. They told me it can not be repaired and because I don't have my proof of purchase they can only give me a $**.** credit towards another coffee maker. This is not satisfactory to me because on the reviews people stated they used their same coffee maker for ** and more years. My machine is not more than * -* years old and was defective. I really like the Machine DC**** serial number ***** it keeps the coffee hot and it very convenient but I am not going to be purchasing Cusinart again unless the customer service improves. I will be satisfied with a replacement coffee maker**Thank you,*Shelley Friedman

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Cuisinart

Complaint issue
Reported by GetHuman-sfriedo
Oct 28th, 2020 - 4 months ago
Fixed
Seen by 6 customers so far
Similar issue to 244 others
0 customers following this
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Timeline

GetHuman-sfriedo started working on this issue
Oct 28th, 2020 1:26pm
GetHuman-sfriedo confirmed the issue is fixed. Hooray!
Oct 28th, 2020 1:26pm

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