The gym in Tonawanda, New York is the one That I go too and I wanted to say that the ma...

GetHuman3844104's Complaint issue with Crunch Gym from October 2019

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The best way to submit a complaint is actually submitting the issue over the phone and asking to speak with a manager. You can also submit feedback forms using email or on the website. You can also submit the issue to the local manager.
The issue in GetHuman3844104's own words
The gym in Tonawanda, New York is the one That I go too and I wanted to say that the manager Nicole their is very rude to a lot of people and I have noticed when you want to talk to her she is always in her office and when you ask to talk to her she rarely comes out to answer a big gym concern she Will usually blow you off. You would think she would want to know things that are concerns. The men’s locker room especially on the weekends half the time have q tips on the ground, toilet paper everywhere, broken lockers. The lockers in the men’s still haven’t gotten fixed so you can use the lockers. Their is actually no staff that I see on the weekends half the time when I am in their and I am their a lot. I Will not see anyone from the time I get their to a an my badge too the time that I leave which is like * hours later. If someone had a problem where they needed someone or needed CPT or the Automatic external defibrillator they wouldn’t be able to find a staff member or for them to even call for the ambulance and that is wrong. Half the tv monitors don’t work and half the cardio equipment doesn’t get fixed. The elliptical and the treadmills don’t run right because the belts are bad. As a paying member I wanted to inform you about these issues and concerns that I wanted to address to corporate to look into and to fix because the manager at the club hasn’t addressed the issues. Not trying to put down the club but I am just one of the members that have noticed all of this going on their. Thank you

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Crunch Gym

Complaint issue
Reported by GetHuman3844104
Oct 28th, 2019 - 3 years ago
Not resolved
Seen by 11 customers so far
Similar issue to 744 others
0 customers following this


GetHuman3844104 started working on this issue
Oct 28th, 2019 8:03pm