I attended my free consult with a personal trainer and she was fantastic and initially...
GetHuman3767837's Overcharge/Strange charge issue with Crunch Gym from October 2019
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Account holder name, Membership number, Email address on the account, and Billing address
Top Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. If it is fraud you should call in to cancel your card and request a refund.
The issue in GetHuman3767837's own words
I attended my free consult with a personal trainer and she was fantastic and initially I was interested in signing up for weekly visits with her while in the process of setting everything up I realized I brought my wrong bank information so I So we discussed how I would return in the next day or two and give them the corrected information over that time my husband was in route to the hospital and I started to second-guess my decision I have a three-year-old and I started a new job with a least a ** minute commute each way it’s also a job that doesn’t have a set schedule and I can often end up being there way over ** hours a dayThat’s what I got in contact with the personal trainer and told her I had decided to wait till I was more settled in my job before I signed up for training but that I would contact her when I was ready to continue signing up. Since then I have had two months worth of payments totaling over $*** withdrawn from my account without my approval and I would like that refunded immediately
GetHuman3767837 did not yet indicate what Crunch Gym should do to make this right.
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