I attended my free consult with a personal trainer and she was fantastic and initially...

GetHuman3767837's Overcharge/Strange charge issue with Crunch Gym from October 2019

Help with my Crunch Gym issue
First: share to improve GetHuman3767837's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman3767837 may need:
Account holder name, Membership number, Email address on the account, and Billing address
Top Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. If it is fraud you should call in to cancel your card and request a refund.
The issue in GetHuman3767837's own words
I attended my free consult with a personal trainer and she was fantastic and initially I was interested in signing up for weekly visits with her while in the process of setting everything up I realized I brought my wrong bank information so I So we discussed how I would return in the next day or two and give them the corrected information over that time my husband was in route to the hospital and I started to second-guess my decision I have a three-year-old and I started a new job with a least a ** minute commute each way it’s also a job that doesn’t have a set schedule and I can often end up being there way over ** hours a dayThat’s what I got in contact with the personal trainer and told her I had decided to wait till I was more settled in my job before I signed up for training but that I would contact her when I was ready to continue signing up. Since then I have had two months worth of payments totaling over $*** withdrawn from my account without my approval and I would like that refunded immediately

GetHuman3767837 did not yet indicate what Crunch Gym should do to make this right.

How GetHuman3767837 fixed the problem

We are waiting for GetHuman3767837 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Crunch Gym's attention and get better help faster. Tap below to get started.
Having Crunch Gym issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Crunch Gym

Overcharge/Strange charge issue
Reported by GetHuman3767837
Oct 15th, 2019 - 2 years ago
Not resolved
Seen by 13 customers so far
Similar issue to 725 others
0 customers following this

Timeline

GetHuman3767837 started working on this issue
Oct 15th, 2019 10:38am
GetHuman3767837 indicated the issue is not fixed yet.
Oct 15th, 2019 10:39am
GetHuman3767837 indicated the issue is not fixed yet.
Oct 15th, 2019 10:39am
GetHuman3767837 indicated the issue is not fixed yet.
Oct 15th, 2019 10:39am
GetHuman3767837 indicated the issue is not fixed yet.
Oct 15th, 2019 10:39am