I receive charges on my account that I wasn’t aware of . They were only texting my son...

GetHuman-kimvana's customer service issue with Crunch Gym from June 2018

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The issue in GetHuman-kimvana's own words
I receive charges on my account that I wasn’t aware of . They were only texting my son who is a minor their was supposedly a issue with my credit card . I had no knowledge of this , and so my son thought his membership was canceled he stopped going months ago . Then I’m billed for ** dollars ! With no notification of anything ! Very upsetting , and not legal to only inform a minor I’m the legal responsible adult paying ! I want a refund and will give bad reviews until this is Resolved
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Crunch Gym

Customer service issue
Reported by GetHuman-kimvana
Jun 12th, 2018 - 9 mons ago
I have an issue with Crunch Gym too
Fixed
Seen by 7 customers so far
Similar issue to 46 others
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Timeline
GetHuman-kimvana started working on this issue
Jun 12th, 2018 8:50pm
GetHuman-kimvana indicated the issue is not fixed yet.
Jun 15th, 2018 11:43pm
GetHuman-kimvana indicated the issue is not fixed yet.
Jun 16th, 2018 12:33am