In a nutshell: Many people choose to have their Crunch Fitness payments automatically charged to their credit card every month. If you're one of them but want to swap what card those payments are applied to, it's important to act promptly. Here are the steps you can take to change the credit card you have on file with Crunch Fitness.
Many people choose to have their Crunch Fitness payments automatically charged to their credit card every month. If you're one of them but want to swap what card those payments are applied to, it's important to act promptly. Here are the steps you can take to change the credit card you have on file with Crunch Fitness.
Visit the Crunch Fitness website.
Scroll all the way down on the homepage until you see the "FAQ" link. It's to the right of "Contact" and to the left of "Careers."
Click on the "FAQ" link. Doing so will take you to the Crunch Fitness "FAQs" page.
Look for the line that's most relevant to your need. For example, since you want to change your credit card on file with Crunch Fitness, scroll down until you find the line that says "How to change payment method for Crunch Fitness."
Click on the "+" to the right of "How to change payment method for Crunch Fitness?" This will turn the "+" to a "−" and reveal the section's information.
After pressing on the "+," read through the paragraph that pops up. It will provide details about how to change your payment method with Crunch Fitness.
Follow the instructions under "How to change payment method for Crunch Fitness?" If you're unable to change your credit card, please move on to Step 8.
If you weren't able to change your credit card that's on file with Crunch Fitness, it's a good idea to contact its customer support team. Let them know what you've already tried doing to change your financial information.
When you call, put the phone on speaker so you're able to converse with the representative while navigating your account to change your details. They can guide you through the process.
Once you realize you want to switch your credit card on file, it's important to act promptly. Doing so will increase the chances that the change goes into effect before you're supposed to be charged for the new billing cycle.
Before hanging up, confirm with the Crunch Fitness representative that the old credit card won't be used for future charges. Write down all the important details about the conversation, including the name of the person you spoke to and the date and time you called. You should also confirm when the change will go into effect.
Don't worry if you're unable to change your financial details on your own through your Crunch Fitness account. One of their knowledgeable, friendly representatives can assist you with changing your credit card on file.
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