I moved and cancelled my membership. The membership receipt was mailed to an email I no...

GetHuman763817's customer service issue with Crunch Gym from June 2018

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The issue in GetHuman763817's own words
I moved and cancelled my membership. The membership receipt was mailed to an email I no longer have. Not only did they not cancel my membership they NEVER contacted me through phone or email for ** months? I did have a debit card problem back in October **** where my card was hacked. They issued me a new card. No one ever contacted me over this change. Every user of the gym is swiped in so you know exactly my last time in your gym. Now they have me in collections? I want this rectified asap, and I will spread the word within my social media about this apparent extortion attempt.
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Crunch Gym

Customer service issue
Reported by GetHuman763817
Jun 8th, 2018 - 6 mons ago
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Seen by 7 customers so far
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GetHuman763817 started working on this issue
Jun 8th 5:32pm