I moved and cancelled my member****p. The member****p receipt was mailed to an email I...

GetHuman763817's customer service issue with Crunch Gym from June 2018

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Help with my Crunch Gym issue
Before contacting them, items GetHuman763817 may need:
Account holder name, Membership number, Email address on the account, and Billing address
GetHuman763817's next move: talk to Crunch Gym when they open.
Crunch Gym's call center is closed now. We will send GetHuman763817 a reminder to call them when they open. Nothing to do for now but wait!
The issue and preferred resolution, in GetHuman763817's own words:
I moved and cancelled my member****p. The member****p receipt was mailed to an email I no longer have. Not only did they not cancel my member****p they NEVER contacted me through phone or email for ** months? I did have a debit card problem back in October **** where my card was hacked. They issued me a new card. No one ever contacted me over this change. Every user of the gym is swiped in so you know exactly my last time in your gym. Now they have me in collections? I want this rectified asap, and I will spread the word within my social media about this apparent extortion attempt.
I trust that Crunch Gym will make this right and come up with a resolution that is fair.
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Crunch Gym

Customer service issue
Reported by GetHuman763817
Jun 8th, 2018 - 2 mons ago
I have an issue with Crunch Gym too
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Seen by 4 customers so far
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GetHuman763817 started working on this issue
Jun 8th 5:32pm