I moved and cancelled my member****p. The member****p receipt was mailed to an email I...

GetHuman763817's customer service issue with Crunch Gym from June 2018

4 views
 | 
422 similar
 | 
0 following
Help with my Crunch Gym issue
Before contacting them, items GetHuman763817 may need:
Account holder name, Membership number, Email address on the account, and Billing address
GetHuman763817's next move: call Crunch Gym.
The best way to get your problem resolved is to tap the button below to start calling Crunch Gym. We will check on you later to see if it's fixed or needs to be escalated.
The issue and preferred resolution, in GetHuman763817's own words:
I moved and cancelled my member****p. The member****p receipt was mailed to an email I no longer have. Not only did they not cancel my member****p they NEVER contacted me through phone or email for ** months? I did have a debit card problem back in October **** where my card was hacked. They issued me a new card. No one ever contacted me over this change. Every user of the gym is swiped in so you know exactly my last time in your gym. Now they have me in collections? I want this rectified asap, and I will spread the word within my social media about this apparent extortion attempt.
I trust that Crunch Gym will make this right and come up with a resolution that is fair.
Help with my Crunch Gym issue
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Crunch Gym's attention and get better help faster. Tap below to get started.
Having Crunch Gym issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Crunch Gym email you?
This email address isn't valid
Follow this issue
See how GetHuman763817 fixes it.
This email address isn't valid

Crunch Gym

Customer service issue
Reported by GetHuman763817
Jun 8th, 2018 - 13d ago
I have an issue with Crunch Gym too
Not resolved
Seen by 4 customers so far
Similar issue to 422 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman763817 started working on this issue
Jun 8th 5:32pm