I canceled my membership last year around March **** and I’m still being charged. I did...

GetHuman753261's customer service issue with Crunch Gym from June 2018

Help with my Crunch Gym issue
The issue in GetHuman753261's own words
I canceled my membership last year around March **** and I’m still being charged. I didnt realize I was being charged because I don’t realize $** missing from my account monthly. I only noticed I was being charged because I got charged the annually amount of $**. The location of my gym switched over owners when I was in the middle of canceling my membership. I’m not sure if paperwork got mixed up but I asked the manager for a refund and he said he couldn’t give me one without paper work saying I canceled. This was a year ago I didn’t keep a half sheet a paper for a year showing proof of cancellation. I would appreciate my refund, I went through the process of cancellation he first time and paid the fee as well. I don’t think it’s right to have been charged when the manager made a mistake with my account. Please and thank you.
GetHuman753261 did not yet indicate what Crunch Gym should do to make this right.
I have an issue with Crunch Gym too
How GetHuman753261 fixed the problem
We are waiting for GetHuman753261 to fix the problem and share the solution with the rest of us customers.
Please help with my Crunch Gym issue
Do you have a customer issue as well?
We can help you get Crunch Gym's attention and get better help faster. Tap below to get started.
Having Crunch Gym issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Crunch Gym email you?
This email address isn't valid

Crunch Gym

Customer service issue
Reported by GetHuman753261
Jun 5th, 2018 - 5 mons ago
I have an issue with Crunch Gym too
Fixed
Seen by 12 customers so far
Similar issue to 279 others
0 customers following this
Items needed
Account holder name
Membership number
Email address on the account
Billing address
Timeline
GetHuman753261 started working on this issue
Jun 5th 6:59pm
GetHuman753261 shared this issue with your circles on Google+
Jun 5th 7:00pm
GetHuman753261 indicated the issue is not fixed yet.
Jun 5th 8:04pm
GetHuman753261 indicated the issue is not fixed yet.
Jun 5th 8:06pm
GetHuman753261 indicated the issue is not fixed yet.
Jun 5th 8:06pm
GetHuman753261 indicated the issue is not fixed yet.
Jun 5th 8:06pm
GetHuman753261 indicated the issue is not fixed yet.
Jun 6th 8:31pm
GetHuman753261 indicated the issue is not fixed yet.
Jun 7th 1:52am
GetHuman753261 indicated the issue is not fixed yet.
Jun 8th 9:59pm