I canceled my membership last year around March **** and I’m still being charged. I did...
GetHuman753261's customer service issue with Crunch Gym from June 2018
Help with my Crunch Gym issue
The issue in GetHuman753261's own words
I canceled my membership last year around March **** and I’m still being charged. I didnt realize I was being charged because I don’t realize $** missing from my account monthly. I only noticed I was being charged because I got charged the annually amount of $**. The location of my gym switched over owners when I was in the middle of canceling my membership. I’m not sure if paperwork got mixed up but I asked the manager for a refund and he said he couldn’t give me one without paper work saying I canceled. This was a year ago I didn’t keep a half sheet a paper for a year showing proof of cancellation. I would appreciate my refund, I went through the process of cancellation he first time and paid the fee as well. I don’t think it’s right to have been charged when the manager made a mistake with my account. Please and thank you.
GetHuman753261 did not yet indicate what Crunch Gym should do to make this right.
I have an issue with Crunch Gym too
How GetHuman753261 fixed the problem
We are waiting for GetHuman753261 to fix the problem and share the solution with the rest of us customers.
Please help with my Crunch Gym issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.