I paid my Bill Twice last Month. I'm currently Suspended, No phone Service. I have be...

GetHuman-ltexas's customer service issue with Cricket Wireless from April 2018

6 views | 2397 similar | 0 following
Help with my Cricket Wireless issue
First: share to improve GetHuman-ltexas's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-ltexas's next move: call Cricket Wireless.
The best way to get your problem resolved is to tap the button below to start calling Cricket Wireless. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-ltexas may need:
Phone number, Last 4 of SSN, Name on the account, and Billing address
The issue in GetHuman-ltexas's own words
I paid my Bill Twice last Month. I'm currently Suspended, No phone Service. I have been trying to get Someone to HELP ME Restore My phone. I paid Through Western union. Before I Gave my Money, I asked the young lady. Do you take Cricket Payments. She said ALL the time. I filled out a card.(So I can Bee in the System. So I did) I also asked how long would it take. She said Give it ** minutes. I return in ** minutes. Asking what happened. Now it's MARCH ** **** **:**. When I Return to the store, She was there acting Surprised to see me again. It's now *:** and my phone is still Off. I have been to this store and story, So many Times. Each time I CALL Cricket,They say Western Union has it. When I Call Western Union they say they released to Cricket the Same day I paid the money. So I don't have MY phone or My Money....

GetHuman-ltexas did not yet indicate what Cricket Wireless should do to make this right.

How GetHuman-ltexas fixed the problem

We are waiting for GetHuman-ltexas to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Cricket Wireless's attention and get better help faster. Tap below to get started.
Having Cricket Wireless issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-ltexas fixes it.
This email address isn't valid

Cricket Wireless

Customer service issue
Reported by GetHuman-ltexas
Apr 25th, 2018 - 5 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 2397 others
0 customers following this


GetHuman-ltexas started working on this issue
Apr 25th, 2018 5:16pm

Paying Your Telecom Too Much?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Toll-Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers