Hi. This is a serious complaint about your store Manager *:** PM today. Located at...

GetHuman-zrdmaria's customer service issue with Cricket Communications from October 2019

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The issue in GetHuman-zrdmaria's own words
Hi. This is a serious complaint about your store Manager *:** PM today. Located at **** E. Silver Springs Blvd Suite *** Ocala FL *****. I believe his name is Manny. He is abrasive, rude and didn't say hello. He was with an employee helping a young lady. He refused to help me and hid in the back of the store and having the new employee try to help me with getting my documents to my sim card instead of the cell. She went to get him to help me and he refused to maybe because I'm a senior citizen. This is the second time both times instead of helping me this Manager wants me to buy a new cell from him. My cell is not that old and it cost me almost $***.** I feel disrespected and discriminated because of my age. The prior managers at this store were very friendly, respectful and helpful. I feel that I need to take my business elsewhere. My name is Zoraida Avella and cell * is ***-***-****.

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Cricket Communications

Customer service issue
Reported by GetHuman-zrdmaria
Oct 30th, 2019 - 2 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 379 others
0 customers following this

Timeline

GetHuman-zrdmaria started working on this issue
Oct 30th, 2019 9:03pm

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