I have two bad accounts with you. One is for AT&T. It was for internet. When I signed u...

GetHuman-ggramsy's customer service issue with Creditkarma.com from June 2018

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The issue in GetHuman-ggramsy's own words
I have two bad accounts with you. One is for AT&T. It was for internet. When I signed up with them they told me they had towers in the area I live in. I had very limited and poor sevice. When I called they said they were in the process of putting towers in. I asked to end my agreement with them and they agreed. They also agreed to write off the outstanding balance. Obviously this did not happen.**On the $***.** to the Credit Bureau I do not owe this. I had been seeing Dr. Regan at Billings Clinic for many years due to a work related injury. They had always gotten approval and billed MACO Worker's Compensation. On this visit they did not get approval and claimed they did not know I was on WC. The doctor was to inject my neck that day as I was in unrelenting pain. Instead he stormed out of the room and said he would never treat me again. I told him I also had Medicare, United Health supplement or I would pay cash. His nurse came in and told me he would not return to treat me. I also lost my primary physician that day as they are in the same clinic. I went to St. Vincent ER and the gave me a shot to lessen the pain and the spasms. My Medicare and Supplement paid for this visit. I do not feel I owe Dr. Regan anything for refusing to treat me nor for acting in such a belligerent manner. I have talked to Billings Clinic about this and it was to be written off. I have talked to the Credit Bureau and it shows as disputed. I since have a new Orthopedic Doctor and Primary Care Doctor at St Vincent's. I have had no problems with treatment or WC payments. **I live on Social Security. I keep my house payment, furnace loan, utilities and medical insurance current. I receive food stamps to survive. I normally have enough money left for a tank of gas to go visit my ** year old mother, at her memory care home. I also pay car insurance. That is it. I did have to let some credit card bills go after my ** year old fiance died in ****. There was absolutely nothing I could do to change that. I have no money after payng the afore mentioned bills. The two on my credit report are not my responsibility. Thank you in advance for your assistance in getting these removed. I am a ** year old, disabled female doing the best I can with what I have. I don't vacation, visit family, go out, repair my house that is in desperate need, only have free antenna TV. No luxeries. I drive a **** Volkswagen that was given to me. Old and ugly but gets me to my mother which is ** miles away. If you have any questions email me or call *** ***-****. Once again, thank you.
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Creditkarma.com

Customer service issue
Reported by GetHuman-ggramsy
Jun 29th, 2018 - 10 mons ago
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GetHuman-ggramsy started working on this issue
Jun 29th, 2018 9:25pm