UGENT: To whom it may concern at credit one bank,**My name is Hanna Frazier, last four...

GetHuman4531547's Dispute a Charge issue with Credit One Bank from March 2020

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16 digit card number, Name on the account, Last 4 of SSN, Billing Address, and Your birthday
Top Tip from another customer
You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman4531547's own words
UGENT: To whom it may concern at credit one bank,**My name is Hanna Frazier, last four of my social are ****. **I have been trying to call you to get the ***$ (ref * *****K*DM*J**YGJA) refunded balance on my credit card mailed out to me via check, though your call centers have been closed for over a week. **I spoke with a gal several weeks ago as I awaited my refund for the Justin Bieber concert tickets I purchased using my credit one bank card (ref * *****K*DM*J**YGJA). She told me to call back when it went through to get my check for ***$ mailed out. I am now unable to get through to anyone in your call center and am out ***$ because of it. **On top of the above frustration mentioned, I should be getting the full ***$ refunded and it says I am only getting ***$. I did not have a balance and did not owe a payment as I paid the **$ annual fee and the Justin Beiber purchase ***$ totaling ***$ prior to any interest accruing or any statement generating. I should not have had **$ taken out of my ***$ refund and am requesting my full amount of ***$ be refunded to me via check form immediately. This is robbery and completely unacceptable. **This has been extremely stressful and I should be able to speak with someone regarding the money your company owes me. You are holding my ***$ hostage and I demand it be sent out immediately. I will never use my credit one bank card again if I do not receive my full ***$ refund as I paid my entire balance and annual fee and did not owe you **$. I will also report you to every agency and hire a lawyer if I do not receive my money. **I am highly disappointed by my experience with Credit One Bank. **Current address: ***** W ***th Mews*Westminster, CO *******NEW Address for refund check:****** Newton Street*Westminster, CO *******Kindly,*Hanna Frazier **** *** ****

GetHuman4531547 did not yet indicate what Credit One Bank should do to make this right.

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Credit One Bank

Dispute a Charge issue
Reported by GetHuman4531547
Mar 26th, 2020 - 7 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 1468 others
0 customers following this

Timeline

GetHuman4531547 started working on this issue
Mar 26th 5:25pm

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