Credit one bank using a third party DOXO, does not say DOXO is third party on Credit on...

GetHuman4287706's Dispute a Charge issue with Credit One Bank from January 2020

Help with my Credit One Bank issue
First: share to improve GetHuman4287706's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4287706 may need:
16 digit card number, Name on the account, Last 4 of SSN, Billing Address, and Your birthday
Top Tip from another customer
You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman4287706's own words
Credit one bank using a third party DOXO, does not say DOXO is third party on Credit one Bank website, it states $**.** for next day credited to card, that Did Not Happen, and Now they say * to **, then why would anybody pay a fee of **.** to wait ? Clearly this is Fraud! I want my money posted to my card NOW! DOXO is a third party of Credit one Bank that is Not clear, and Lies as to funds available on credit one bank card, Jan-** I paid ***, plus the fee of **.**, and yet today when my card should have shown this, it does not, I spoke with three employees of Credit One Bank, because of the third party I have to wait up to ** to receive my balance updated, yet the money is OUT of my bank account with nothing to show for that, this is called FRAUD.

GetHuman4287706 did not yet indicate what Credit One Bank should do to make this right.

How GetHuman4287706 fixed the problem

We are waiting for GetHuman4287706 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Credit One Bank's attention and get better help faster. Tap below to get started.
Having Credit One Bank issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Credit One Bank

Dispute a Charge issue
Reported by GetHuman4287706
Jan 24th, 2020 - 9 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 1174 others
0 customers following this

Timeline

GetHuman4287706 started working on this issue
Jan 24th 3:54pm
GetHuman4287706 indicated the issue is not fixed yet.
Jan 25th 1:36pm