Hello. I called and had the authorized user removed from my account after reporting my...

GetHuman-commalen's customer service issue with Credit One Bank from December 2019

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16 digit card number, Name on the account, Last 4 of SSN, Billing Address, and Your birthday
The issue in GetHuman-commalen's own words
Hello. I called and had the authorized user removed from my account after reporting my card lost. I received a card in her name in stead of mine. Now this poses a big problem, because I was in an abusive relationship and I feel that now she's going to get my new address on top of not getting a card in my name and I am the account holder. At this point I fear for my safety, because of this security breach, on your behalf. please issue me a card in my name and remove Jennifer Warren from my account like I asked you guys. My birthday is November **st ****.*Due to this issue I haven't been able to pay my bill so I need you to waive the late fee until I receive the card in my name, Commalena Moseley.

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Credit One Bank

Customer service issue
Reported by GetHuman-commalen
Dec 19th, 2019 - 10 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 1069 others
0 customers following this

Timeline

GetHuman-commalen started working on this issue
Dec 19th, 2019 9:59am

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