The blade on my craftsman measuring tape has a crack in it. Causing the edge to be shar...

GetHuman-mauerj's Technical support issue with Craftsman.com from May 2021

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The issue in GetHuman-mauerj's own words
The blade on my craftsman measuring tape has a crack in it. Causing the edge to be sharp and a potential safety issue. It no longer pulls out of the body very well due to the crack. *The measuring tape is part number * *****. *** ft, *" Heavy Duty Blade, Locking tape measure. Comes with a lifetime warranty.*I am trying to determine how to get it replaced under the lifetime warranty. *All the sears stores near me are no longer open. Tried the Willoughby, Ohio Lowes and they would not warranty it for me. *Best Regards*Jeff Mauer

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Craftsman.com

Technical support issue
Reported by GetHuman-mauerj
May 7th, 2021 - 3 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 160 others
0 customers following this

Timeline

GetHuman-mauerj started working on this issue
May 7th 4:42pm

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