I will like to cancel my service from Cox Communications Internet immediately. As of...

GetHuman2839993's Cancel or change services issue with Cox Communications from April 2019

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The issue in GetHuman2839993's own words
I will like to cancel my service from Cox Communications Internet immediately. As of *********.**Account No.: *****************Address ***** Paseo El Arco, San Juan Capistrano, CA *******The reason is because of the way I have been treated and the games played by Cox treating me like a Used Car Sales person treats their customers trying to buy a car. *Also the way I was treated by a recent event with the Customer Loyalty Department telling me that my plan had increased from $**.** per month to $***.** per month with no prior notice just a disconnect for several days even before the next payment was due. I was told the payment was due on the **nd however the service was turned off on the **th. I was told I owed way more than was true and when I made the payment the service was turned on again. Yet, I had not missed any payments. * Account Holder:*Kerry MacKelvey****-***-****

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Cox Communications

Cancel or change services issue
Reported by GetHuman2839993
Apr 30th, 2019 - 2 years ago
Not resolved
Seen by 36 customers so far
Similar issue to 1102 others
0 customers following this

Timeline

GetHuman2839993 started working on this issue
Apr 30th, 2019 10:33pm

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