I am so tired I've been calling you for the last hour and a half I've talked to people...
GetHuman1340959's customer service issue with Cox Communications from October 2018
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The issue in GetHuman1340959's own words
I am so tired I've been calling you for the last hour and a half I've talked to people I've been getting disconnected this is this is ridiculous it makes no sense why I'm going through this I got disconnected I called the Cox store here in Fredericksburg Virginia the young lady told me I had to pay $***.** there was one bill for for $** and some change the other was for $** and some change she said you just need to pay the one bill so I went to the store she said the same thing it's $***.** but I talk to collections at Cox Cable the young lady applied the money to One account and it should have been two accounts my services are still not on my children are going crazy they don't have internet and they do not have TV because she applied the whole amount to One account and she should have split it up into two accounts so that my service would be restored to me
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After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.
Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies