Would you please help me to get a listing of the TV channels I should be receiving?**Ma...

GetHuman-pwbresk's customer service issue with Cox Communications from September 2018

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Would you please help me to get a listing of the TV channels I should be receiving?**Many of the channels we select on the TV say “not authorized (V**)”**From the bundles on our account and the Cox website I don’t find any way to list the actual channels we should be receiving. I am using a Cox CableCard in a TiVo.**These are the bundles for my account* Cox TV Starter, Expanded Service, Advanced TV Service, Variety Pack, Bonus Pack, Showtime.**When I attempt to use the search feature on the Cox website the only search choices are: All Paks, Sports and Information Pak, Cox TV Economy, Kids Pak, Sports & News Pak, Lifestyle Pak, Entertainment Pak, Variety Pak, Sports Pak *, Latino Pak, Movie Pak.**The bundles I have are not listed so I can’t find any way to list just those channels that I have access to.**Can you point me in the right direction?**Thank you,**Paul
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Cox Communications

Customer service issue
Reported by GetHuman-pwbresk
Sep 23rd, 2018 - 4 mons ago
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GetHuman-pwbresk started working on this issue
Sep 23rd, 2018 7:08pm