I need my bill lowered

GetHuman-markdaw's customer service issue with Cox Communications from June 2018

26 views | 117 similar | 1 following
Help with my Cox Communications issue
GetHuman-markdaw's next move: call Cox Communications.
The best way to get your problem resolved is to tap the button below to start calling Cox Communications. We will check on you later to see if it's fixed or needs to be escalated.
The issue in GetHuman-markdaw's own words
My name is Mark Dawson my bill has been raised a few times I'm on I called to get it lowered because it went up to $**.** I could barely afford the $**.** a month current promotion shows **.** a month so I tried to get that but they say new customers only I think it is horrible a company would treat new customers better than someone that has been with you for almost * years and has put a lot of money into your business I never have got the speeds I pay for even with tests done and everything checking out ok if I can't get some real help I my have no longer be a customer. Thanks for any help in advance
They should give existing customers better deals than new customers
At the very least take my bill down to $** that was the second increase or give me the *** mb for $**.**
I have Bern with them a long time I could have internet and tv for what they charge for internet alone
I called in and thought it was fixed but it wasn't
How GetHuman-markdaw fixed the problem

We are waiting for GetHuman-markdaw to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Cox Communications's attention and get better help faster. Tap below to get started.
Having Cox Communications issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-markdaw fixes it.
This email address isn't valid

Cox Communications

Customer service issue
Reported by GetHuman-markdaw
Jun 28th, 2018 - 5 years ago
Seen by 26 customers so far
Similar issue to 117 others
1 customer following this
Items needed
Account name
Account email
Account number
Account PIN
Account phone number
Account service address


GetHuman-markdaw started working on this issue
Jun 28th, 2018 7:40pm
GetHuman-markdaw indicated the issue is not fixed yet.
Jul 12th, 2018 3:34am
GetHuman-markdaw indicated the issue is not fixed yet.
Jul 12th, 2018 3:36am
GetHuman-markdaw indicated the issue is not fixed yet.
Jul 12th, 2018 3:42am
GetHuman-markdaw indicated the issue is not fixed yet.
Jul 12th, 2018 3:43am

Paying Too Much for TV?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies