no help fro Cox just rude customer service

GetHuman-azrekit's Cancel or change services issue with Cox Communications from May 2018

23 views | 278 similar | 0 following
Help with my Cox Communications issue
GetHuman-azrekit's next move: call Cox Communications.
The best way to get your problem resolved is to tap the button below to start calling Cox Communications. We will check on you later to see if it's fixed or needs to be escalated.
Top Tip from another customer
If you are changing your services to a new provider, you will need to call in immediately and pay your final bill.
The issue in GetHuman-azrekit's own words
want to boost my internet speed they want to charge me for a trip charge I think that it should be covered I just got a increase in my bill and it is the same as if I have bundled as seen on TV. The retention dept. put me on hold never got back to me after talking to the the it tech dept said they could not tell my band with even though I am testing @ * megs download speed and paying for **. The other customer service lady was so rude . I am debating whether to cancel and go to a tablet with another provider. I just would like a simple fix. I really don't need the TV bundle the free air digital antenna works fine. I just cant stream Netflix without letting it buffer for ever. I would appreciate a call or email from some one who will give me at least some decent customer service Gary Rekerdre *(***) ***-*** pin is **** and my email is below.*regards Gary

GetHuman-azrekit did not yet indicate what Cox Communications should do to make this right.

How GetHuman-azrekit fixed the problem

We are waiting for GetHuman-azrekit to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Cox Communications's attention and get better help faster. Tap below to get started.
Having Cox Communications issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-azrekit fixes it.
This email address isn't valid

Cox Communications

Cancel or change services issue
Reported by GetHuman-azrekit
May 1st, 2018 - 3 years ago
Not resolved
Seen by 23 customers so far
Similar issue to 278 others
0 customers following this
Items needed
Account name
Account email
Account number
Account PIN
Account phone number
Account service address

Timeline

GetHuman-azrekit started working on this issue
May 1st, 2018 8:50pm
GetHuman-azrekit shared this issue with others over email
May 1st, 2018 8:53pm
GetHuman-azrekit shared this issue with your circles on Google+
May 1st, 2018 8:53pm
GetHuman-azrekit indicated the issue is not fixed yet.
May 5th, 2018 8:14pm
GetHuman-azrekit indicated the issue is not fixed yet.
May 5th, 2018 8:16pm
GetHuman-azrekit indicated the issue is not fixed yet.
May 5th, 2018 8:52pm
GetHuman-azrekit indicated the issue is not fixed yet.
May 5th, 2018 8:53pm
GetHuman-azrekit indicated the issue is not fixed yet.
May 5th, 2018 8:54pm

Paying Your Telecom Too Much?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies