no help fro Cox just rude customer service

GetHuman-azrekit's Cancel or change services issue with Cox Communications from May 2018

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The issue in GetHuman-azrekit's own words
want to boost my internet speed they want to charge me for a trip charge I think that it should be covered I just got a increase in my bill and it is the same as if I have bundled as seen on TV. The retention dept. put me on hold never got back to me after talking to the the it tech dept said they could not tell my band with even though I am testing @ * megs download speed and paying for **. The other customer service lady was so rude . I am debating whether to cancel and go to a tablet with another provider. I just would like a simple fix. I really don't need the TV bundle the free air digital antenna works fine. I just cant stream Netflix without letting it buffer for ever. I would appreciate a call or email from some one who will give me at least some decent customer service Gary Rekerdre *(***) ***-*** pin is **** and my email is below.*regards Gary
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Cox Communications

Cancel or change services issue
Reported by GetHuman-azrekit
May 1st, 2018 - a yr ago
I have an issue with Cox Communications too
Not resolved
Seen by 9 customers so far
Similar issue to 1612 others
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Timeline
GetHuman-azrekit started working on this issue
May 1st, 2018 8:50pm
GetHuman-azrekit shared this issue with others over email
May 1st, 2018 8:53pm
GetHuman-azrekit shared this issue with your circles on Google+
May 1st, 2018 8:53pm
GetHuman-azrekit indicated the issue is not fixed yet.
May 5th, 2018 8:14pm
GetHuman-azrekit indicated the issue is not fixed yet.
May 5th, 2018 8:16pm
GetHuman-azrekit indicated the issue is not fixed yet.
May 5th, 2018 8:52pm
GetHuman-azrekit indicated the issue is not fixed yet.
May 5th, 2018 8:53pm
GetHuman-azrekit indicated the issue is not fixed yet.
May 5th, 2018 8:54pm