For the last * years, I have had Delta Dental without a lapse, moving from an employer...
GetHuman-rjbcal's customer service issue with Covered California from February 2019
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The issue in GetHuman-rjbcal's own words
Remove the waiting period from my Covered California Delta Dental so I can go to the dentist (and avoid paying a $*** waiting period fee!) ... For the last * years, I have had Delta Dental without a lapse, moving from an employer-sponsored plan to an individual plan, then to Covered California*Delta Dental. I attempted to use my Delta Dental insurance at my dentist a few days ago and was told there was a * month waiting period since I did not have coverage before. Not true. I contacted Delta Dental and they sent me a document stating there was no waiting period and I could use my Covered California-Delta Dental insurance any time...*My dentist attempted to process my insurance again, and was rejected again.
whoever set my account up should have asked if I had Delta Dental coverage prior to me switching to Covered California, and should have indicated that on the form.
Selecting the Removing the waiting period and allowing me to see a dentist.
Over * years or so.
For * hours, I attempted to fix this myself by calling Delta Dental and Covered California, but they kind of blamed each other. And all I get is the runaround..
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