Covered California Customer FAQ
Top Answers & How-to Guides
What is Covered California's Phone Number?
The question we are asked most often is about how to talk to Covered California customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
What is the difference between Covered California and Medi-Cal?
Covered California and Medi-Cal are both healthcare programs, but they serve different populations and have different eligibility criteria.
Medi-Cal, on the other hand, provides free or low-cost health coverage to low-income individuals, families, children, pregnant women, seniors, and people with disabilities. It is a public insurance program administered by the state of California and funded by both state and federal governments. Medi-Cal offers a comprehensive set of benefits and serves as a safety net for those who cannot afford private health insurance or do not have access to employer-sponsored coverage.
In summary, Covered California helps individuals choose and buy private health insurance plans, while Medi-Cal provides no-cost or low-cost health coverage for those with limited income....
Ask any question you have about Covered California customer service, get an answer now.
Insurance Plans
What are the different health insurance plans available through Covered California?
Covered California offers a range of health insurance plans to meet the diverse needs of Californians. These plans are categorized
Bronze plans have the lowest monthly premiums but higher out-of-pocket costs when receiving care. Silver plans offer a balanced approach with moderate premiums and cost sharing. Gold plans have higher premiums but lower cost sharing, making them ideal for those who anticipate more frequent medical needs. Platinum plans have the highest premiums but provide the most extensive coverage with lower out-of-pocket costs.
Additionally, Covered California offers a Catastrophic plan for individuals under 30 and those who qualify through financial hardship. This plan has lower premiums but higher deductibles.
In summary, Covered California provides a variety of health insurance plans at different price points and coverage levels to ensure individuals and families can find a suitable and affordable option for their healthcare needs....
Comparison
What is the difference between Covered California and Medi-Cal?
Covered California and Medi-Cal are both healthcare programs, but they serve different populations and have different eligibility criteria.
Medi-Cal, on the other hand, provides free or low-cost health coverage to low-income individuals, families, children, pregnant women, seniors, and people with disabilities. It is a public insurance program administered by the state of California and funded by both state and federal governments. Medi-Cal offers a comprehensive set of benefits and serves as a safety net for those who cannot afford private health insurance or do not have access to employer-sponsored coverage.
In summary, Covered California helps individuals choose and buy private health insurance plans, while Medi-Cal provides no-cost or low-cost health coverage for those with limited income....
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