For many years I have served shrimp coctail for Thanksgiving and Christmas. The tail o...

GetHuman-darwinky's customer service issue with Costco from November 2018

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The issue in GetHuman-darwinky's own words
For many years I have served shrimp coctail for Thanksgiving and Christmas. The tail on cooked*cleaned **-** ct. Always perfect. Firm, pink, plump and tasty. Never soggy or mealy, and I know how to handle them. This year these shrimp were totally inedible. Firstly, the didn't quite look the same. They were rubbery, extremely tough, and had zero taste. The texture was horrible. They were simply impossible to eat. I had purchased two bags. I also know of someone who had the very same problem. They live far from me so it is most likely a supplier problem. What would I like Costco to do? Perhaps a refund or even a store credit. I am a Costco member. Mostly I would like to continue to buy the product. It's always been very reliable until now.
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Customer service issue
Reported by GetHuman-darwinky
Nov 23rd, 2018 - 10 mons ago
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GetHuman-darwinky started working on this issue
Nov 23rd, 2018 5:16pm