I love Costco, but your association with CRYSTAL WATER CO. is not good. Months ago I s...

GetHuman1172581's customer service issue with Costco from September 2018

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The issue in GetHuman1172581's own words
I love Costco, but your association with CRYSTAL WATER CO. is not good. Months ago I signed up with Crystal Water and received one delivery. They then missed all future deliveries. Since they stopped delivering they owe me refunds (which they agree that they owe)...but the refunds never arrive. I have emailed and called at least ** times but there is no satisfactory response.*I have since started with another water company that is excellent, but I am writing to let you know what a bad company you have associated with the good COSTCO name.
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Costco

Customer service issue
Reported by GetHuman1172581
Sep 20th, 2018 - 6 mons ago
I have an issue with Costco too
Not resolved
Seen by 6 customers so far
Similar issue to 756 others
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Email address on the account
Name on the order
Membership number
Timeline
GetHuman1172581 started working on this issue
Sep 20th, 2018 7:44pm