RE: ORDER *********** **One of the items on this order were * bottles of Seba Med face...

GetHuman-betsylic's Complaint issue with Costco from April 2018

31 views | 1077 similar | 0 following
Help with my Costco issue
First: share to improve GetHuman-betsylic's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-betsylic to get a Costco rep on the line!
Always use the GetHuman Phone to call Costco. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-betsylic may need:
Order number, Billing address, Email address on the account, Name on the order, and Membership number
The issue in GetHuman-betsylic's own words
RE: ORDER *********** **One of the items on this order were * bottles of Seba Med face wash. When that part of the order was delivered, the box was wet and oozing with liquid soap so, of course, I refused the delivery. The next day, I received a box from Costco with the remaining three bottles of Seba Med, CLEARLY from the original delivered box, COVERED IN THE LIQUID SOAP FROM THE DAMAGED BOTTLE, wrapped in a huge amount of plastic. Gee, I WONDER WHY????? Obviously, someone from the warehouse received the damage package, opened it, took the three unbroken bottles out of the package, threw them in a box and shipped them back to me. This is SO WRONG on so may levels. First, who does that? Shipping me back merchandise covered in goo, second, sending me back an incomplete order and third, making me spend an hour an a half on the phone correcting the mistake? That's insane.

GetHuman-betsylic did not yet indicate what Costco should do to make this right.

How GetHuman-betsylic fixed the problem

We are waiting for GetHuman-betsylic to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Costco's attention and get better help faster. Tap below to get started.
Having Costco issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-betsylic fixes it.
This email address isn't valid


Complaint issue
Reported by GetHuman-betsylic
Apr 26th, 2018 - 5 years ago
Not resolved
Seen by 31 customers so far
Similar issue to 1077 others
0 customers following this


GetHuman-betsylic started working on this issue
Apr 26th, 2018 10:32am

Paying Your Telecom Too Much?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Toll-Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers