Dear Consumer Cellular Staff,**I have had Consumer Cellular for a number of years. My...

GetHuman5771782's customer service issue with Consumer Cellular from February 2021

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The issue in GetHuman5771782's own words
Dear Consumer Cellular Staff,**I have had Consumer Cellular for a number of years. My name is Ernest Mirras and my Cell * is: ***-***-****. I presently have * line with unlimited minutes, but no text or data. I also have one of your basic flip phones. Cost definitely is an issue with me. I was wondering how much extra "texting" would cost me and if I could use my basic flip phone to Text. Also, I don't know how "data" works with the phones and do you need a more advanced phone for the data? If I have a different company for my internet how does the data work, through my other internet provider or Consumer Cellular? The main thing I am probably interested in, however, is possibly?? Just adding "texting" to my present plan. I can not get the information on your site, I'm sure, because of the Trump Virus. Please give me the costs that might be involved and the information requested. I'm also interested in the costs of a new flip phone and the cheaper more basic smart phones.**Thank You for your assistance,*Ernest Mirras

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Consumer Cellular

Customer service issue
Reported by GetHuman5771782
Feb 21st, 2021 - 3 months ago
Not resolved
Seen by 6 customers so far
Similar issue to 2166 others
0 customers following this

Timeline

GetHuman5771782 started working on this issue
Feb 21st 9:56pm

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