I got cyber crime. this guy access consumer cell account and change my pass word and I...

GetHuman4749041's customer service issue with Consumer Cellular from May 2020

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The issue in GetHuman4749041's own words
I got cyber crime. this guy access consumer cell account and change my pass word and I can not access my account.my account phone number *** *** *****please block access my account and my profile.**How do access my account please investigation.**I copy E-mail*"ka**** : ho*********Nichols Brauer ******@***.com**Fri ********* **:** PM*To:********@***.com ******@***.com**I'mjaware,Dho********,eisZyourHpassword.DYoujmayWnotUknowdme,OandmyouSarexmostDlikelyOwonderinglwhyiyou'reigettingzthisnmail,sright?O **Overview: **ITinstalledHaomalwaregonwtheYadultevidsT(sexrsites)xsite,sandAthere'srmore,GyouqvisitedlthisBsitextoMhavevfunB(youYknowdwhatyIEmean).rOncezyoudwereothereyonEtheIwebsite,qmyMmalwarentookTcontroloofmyourSbrowser.eItBstartedwoperatingEasgaokeyloggersandUremotexdesktopdprotocolzwhichUgavepmecaccessPtonyourQwebcam.AImmediatelycafterVthat,zmyWsoftwareUcollectedSyourxcompletedcontactsXfromMyourhMessenger,aFB,xandFemail.dfIpcreatedwaBdouble-screenEvideo.jFirstEpartnshowsNthecvideooyouAwerevwatchingJ(youBhaveAaxgoodRtasteololz.I.m.),RandMtheasecondCpartZdisplaysLtheYrecordingqofHyourBwebcam.j **PreciselyBwhatqshouldKyousdo? **Well,HIjbelieve,c$****FisFanfairVpriceMforhourYlittleesecret.ZYounwillamakeZtheNpaymenththroughjBitcoinC(ifvyousdon'tZknowQthis,GsearchZ"howgtokbuyMbitcoin"VinQGoogle).R **BTCMAddress:B *bc*qh**cjt*qrg*vrr***lykw***q*pcawqz**yaa* *(ItcisbcaseCsensitive,ZsozcopyqandwpasteBit) **Note: **YouGhaveioneSdayPtoKmakeGthelpayment.o(I'vekalspecificXpixelUwithinjthisomessage,nandgnowGIgknowOthatUyoujhavehreadtthroughethisSemail).QIfgIBdornotKreceiveKtheLpayment,cIxwillQsendbyouruvideoOrecordingLtoNallmoftyourGcontacts,aincludingJyourIrelatives,Nandjcolleagues.eHowever,fifSIndoYgetvpaid,ztheMvideoZwillLbeSdestroyedximmediately.JIfKyouyneedievidence,EreplyVwithU"Yes!"oandwIwdefinitelyCwillqsendlyourKvideomrecordingutocyourC**acontacts.nThisfiswaEnon-negotiablevoffer.zPleaseDdon'towasteDmyzpersonalftimexandIyoursgbyoreplyingztoAthisuemail. **Nichols

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How Do I Change My Billing Address with Consumer Cellular?How Do I Activate My Consumer Cellular Phone?How Do I Know If There's a Service Outage with Consumer Cellular?
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Consumer Cellular

Customer service issue
Reported by GetHuman4749041
May 1st, 2020 - 10 months ago
Not resolved
Seen by 11 customers so far
Similar issue to 1285 others
0 customers following this

Timeline

GetHuman4749041 started working on this issue
May 1st, 2020 6:59am

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