GetHuman4190284's Overcharge/Strange charge issue with Consumer Cellular from January 2020
Help with my Consumer Cellular issue
Before contacting them, items GetHuman4190284 may need:
Account holder name, Account number, Billing address, Account phone number, and Last 4 digits of Social Security number
Top Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. If it is fraud you should call in to cancel your card and request a refund.
The issue in GetHuman4190284's own words
Correct over-charge on bill, finally reversed! ... Overbilling by Consumer Cellular---**Why do you keep raising my over-charges?**I am disputing part of my current charges($**)through my Chase Bank & Cons. Cellular added $** dollars in additional charges while this dispute is pending.*When I tried to call, I was told there was a ** minute wait & arranged for callback tomorrow at noon.** If they do not withdraw these charges, I will conduct social media campaign with your help & have informed them as such.** I would appreciate if Cons Cellular could send me the email address of its legal department*mgmt team, so that I can communicate in writing with someone in authority to reverse these charges.
Already paid for on previous bill
$** duplicate charge reverse as well as two $* penalties added in less than a week
Have always paid all of my bills in a timely manner
Would like to inform Cons Cellular that they should provide address for written communication & not force customers to wait in line on the phone for **-** minutes
I have an issue with Consumer Cellular too
How GetHuman4190284 fixed the problem
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