GetHuman4190284's Overcharge/Strange charge issue with Consumer Cellular from January 2020
Help with my Consumer Cellular issue
Before contacting them, items GetHuman4190284 may need:
Account holder name, Account number, Billing address, Account phone number, and Last 4 digits of Social Security number
Top Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. If it is fraud you should call in to cancel your card and request a refund.
The issue in GetHuman4190284's own words
Correct over-charge on bill, finally reversed! ... Overbilling by Consumer Cellular---**Why do you keep raising my over-charges?**I am disputing part of my current charges($**)through my Chase Bank & Cons. Cellular added $** dollars in additional charges while this dispute is pending.*When I tried to call, I was told there was a ** minute wait & arranged for callback tomorrow at noon.** If they do not withdraw these charges, I will conduct social media campaign with your help & have informed them as such.** I would appreciate if Cons Cellular could send me the email address of its legal department*mgmt team, so that I can communicate in writing with someone in authority to reverse these charges.
Already paid for on previous bill
$** duplicate charge reverse as well as two $* penalties added in less than a week
Have always paid all of my bills in a timely manner
Would like to inform Cons Cellular that they should provide address for written communication & not force customers to wait in line on the phone for **-** minutes
I have an issue with Consumer Cellular too
How GetHuman4190284 fixed the problem
We are waiting for GetHuman4190284 to fix the problem and share the solution with the rest of us customers.
Please help with my Consumer Cellular issue
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GetHuman4190284 indicated the issue is not fixed yet.
Jan 6th, 2020 11:47pm
GetHuman4190284 indicated the issue is not fixed yet.
Jan 6th, 2020 11:53pm
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