Hello, I would appreciate Consumer Cellular cancelling account * *********. I purchased...

GetHuman-senglese's Cancel service issue with Consumer Cellular from October 2019

Help with my Consumer Cellular issue
The issue in GetHuman-senglese's own words
Hello, I would appreciate Consumer Cellular cancelling account * *********. I purchased a Tracfone last Oct. in **** to use strictly as an emergency phone while on a trip to visit relatives. I viewed it as a burner phone. I also agreed to use the phone for a period of twelve months before I could transfer the phone to another provider.* Since I did not have any intention of using the phone for any length of time after my trip, I did not care if I had agreed to use the phone for ** months or not* thus my forgetting that I had to use the phone for a year.* I do not wish to purchase a new phone to compliment my new phone *. I really cannot afford to purchase a new phone at this time. I am willing to pay for this new nano-sim or send it back to you, which ever is better for you. I apologize for my not having my **** in one sock before I contacted you last month.* Again, I apologize. At a time, that is after the Christmas season & New Year, I would like to try again with a new phone and number. Until then I need to be patient and wait.* Please email me and let me know what I can do to make this situation as easy for you as I can, within the constraints of my ability to afford it.*Best regards and apologies, S. Engle.

GetHuman-senglese did not yet indicate what Consumer Cellular should do to make this right.

How GetHuman-senglese fixed the problem
my issue was that the phone I wanted to have transfered to a consumer cellular account wasn't compatible with my ground situation. the issue was that i could not transfer the phone by using a CC sim card since i had agreed to use the phone for a year when i purchased the phone*plan from Tracfone. i simply called, explained, and that was that. ps. i did not want one of their phones either. otherwise i would not be writing this stuff.
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Consumer Cellular

Cancel service issue
Reported by GetHuman-senglese
Oct 20th, 2019 - a year ago
Fixed
GetHuman-senglese shared how to fix
Seen by 13 customers so far
Similar issue to 2213 others
0 customers following this
Items needed
Account holder name
Account number
Billing address
Account phone number
Last 4 digits of Social Security number

Timeline

GetHuman-senglese started working on this issue
Oct 20th, 2019 3:09pm
GetHuman-senglese indicated the issue is not fixed yet.
Oct 20th, 2019 3:10pm
GetHuman-senglese confirmed the issue is fixed. Hooray!
Oct 26th, 2019 3:08am
GetHuman-senglese confirmed the issue is fixed. Hooray!
Oct 26th, 2019 3:08am