Hello I'm Jonathan Cox, I purchased a Samsung front load washer online. I went to your...

GetHuman5060967's Returns issue with Conns.com from July 2020

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The issue in GetHuman5060967's own words
Hello I'm Jonathan Cox, I purchased a Samsung front load washer online. I went to your *distribution center in Dallas to pick it up. I had an issue picking it up because I didn't have*all the paperwork i needed. Now i have my washer and i installed the machine and leveled it to speck. i used it feeling happy to have my washing machine task done. The machine was almost finished with the cycle when it started to walk. I quickly paused the machine and checked the load. I found nothing out of the ordinary, so i started the machine again. It started walking again, I called Conns in North Richland hills TX, they did not help at all since i bought it online. I checked the service manual it mentioned rubber skid plates, I bought them no good. i believe i got a bad machine how do i return it and get my money back?

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Conns.com

Returns issue
Reported by GetHuman5060967
Jul 13th, 2020 - 2 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 48 others
0 customers following this

Timeline

GetHuman5060967 started working on this issue
Jul 13th 6:46pm