Continuing issue with automatic Bill Pay. For no reason Con Edison will not take out m...

GetHuman7516706's customer service issue with Con Edison from July 2022

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The issue in GetHuman7516706's own words
Continuing issue with automatic Bill Pay. For no reason Con Edison will not take out my autopay payment for * months and keep charging me late fees. A Supervisor last month said the issue would be resolved and surprise it's not. I am on hold for * hour currently!!!

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Con Edison

Customer service issue
Reported by GetHuman7516706
Jul 1st, 2022 - 3 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 258 others
0 customers following this

Timeline

GetHuman7516706 started working on this issue
Jul 1st 10:13pm