two big charges on my account wanted to discuss the charges

GetHuman740999's customer service issue with Con Edison from June 2018

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500 similar
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The issue and preferred resolution, in GetHuman740999's own words:
The problem I ran into: two big charges on my account wanted to discuss the charges
I trust that Con Edison will make this right and come up with a resolution that is fair.
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Con Edison

Customer service issue
Reported by GetHuman740999
Jun 2nd, 2018 - 3 mons ago
I have an issue with Con Edison too
Not resolved
Seen by 4 customers so far
Similar issue to 500 others
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Items needed
Account Number
Name of Account Holder
Billing Address on Account
Social Security of Account Holder
Phone Number
Timeline
GetHuman740999 started working on this issue
Jun 2nd 12:40am