My gas bill is way to height

GetHuman637598's customer service issue with Con Edison from April 2018

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Help with my Con Edison issue
Before contacting them, items GetHuman637598 may need:
Account Number, Name of Account Holder, Billing Address on Account, Social Security of Account Holder, and Phone Number
GetHuman637598's next move: have a Con Edison rep call.
Always use the GetHuman Phone tocall Con Edison. We wait on hold and get a rep on the line for you faster and for free!
The issue and preferred resolution, in GetHuman637598's own words:
The problem I ran into: My gas bill is way to height
I trust that Con Edison will make this right and come up with a resolution that is fair.
Help with my Con Edison issue
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Con Edison

Customer service issue
Reported by GetHuman637598
Apr 28th, 2018 - 3 mons ago
I have an issue with Con Edison too
Not resolved
Seen by 2 customers so far
Similar issue to 101 others
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Timeline
GetHuman637598 started working on this issue
Apr 28th 3:53pm