I bought engagement and wedding rings under * months differed interest. Statement said...

GetHuman3932364's customer service issue with Comenity Bank from November 2019

Help with my Comenity Bank issue
The issue in GetHuman3932364's own words
Get interest waived ... I bought engagement and wedding rings under * months differed interest. Statement said **th was date, but my account was not due till **th. While getting rings cleaned I ask if I paid by due date would interest still be differed, and the lady said yes, it just has to be in that month. WRONG! Just got statement tacking $*** of interest on. After * reps, I get that it is "government regulation". That is total ****. I managed one of the largest banks n Williamsburg, Virginia and I know that the government does not regulate that and that the fees can be waived.**Commenity says they re not part of Zales and cannot deal with them, yet the card and my statements are dominated by the letters ZALES. The lack of humanity and being called a liar does not set with me. Perhaps you need to hire me in customer service to help with my disability and fixed income! $*** at Xmas is impossible on my income. I will fight this up to the CEO of each company and make sure nobody I know ever buys a Zales product again.**The interest must be waived. I exercised due diligence and asked at the store during a ring cleaning about the date, and was told it was the month, not the actual date that was important.
Fixed income at Christmas screws up family time. I used due diligence and was mislead, but that did not matter. THis world is being destroyed by big companies with nothing but money as the issue. Humanity has lost its place in the world. WIth * children and eventual weddings, they are going to lose more money in sales than this interest is gonna cost!!!!
Waive the $*** interest
*** credit rating, NEVER miss a payment. I have clearance through Homeland Security to work in a Nuclear Reactor, which if i were not retired would be placed in jeopardy because of credit rating fall (might make me susceptible to bribes is the theory).
* phone calls
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Comenity Bank

Credit
Customer service issue
Reported by GetHuman3932364
Nov 13th, 2019 - a year ago
Not resolved
Seen by 20 customers so far
Similar issue to 2040 others
0 customers following this
Items needed
Bank Account Number
Social Security Number
Home Address
Name of Account Holder
Phone Number
Email on Account

Timeline

GetHuman3932364 started working on this issue
Nov 13th, 2019 7:42pm
GetHuman3932364 indicated the issue is not fixed yet.
Nov 13th, 2019 7:42pm
GetHuman3932364 indicated the issue is not fixed yet.
Nov 13th, 2019 7:42pm
GetHuman3932364 indicated the issue is not fixed yet.
Nov 13th, 2019 7:42pm
GetHuman3932364 indicated the issue is not fixed yet.
Nov 13th, 2019 7:42pm
GetHuman3932364 indicated the issue is not fixed yet.
Nov 13th, 2019 7:49pm
GetHuman3932364 indicated the issue is not fixed yet.
Nov 14th, 2019 9:14pm
GetHuman3932364 indicated the issue is not fixed yet.
Nov 14th, 2019 9:15pm
GetHuman3932364 indicated the issue is not fixed yet.
Nov 14th, 2019 9:15pm
GetHuman3932364 indicated the issue is not fixed yet.
Nov 14th, 2019 9:15pm
GetHuman3932364 indicated the issue is not fixed yet.
Nov 14th, 2019 9:15pm
GetHuman3932364 indicated the issue is not fixed yet.
Nov 14th, 2019 9:15pm
GetHuman3932364 shared this issue with your circles on Google+
Nov 14th, 2019 9:15pm
GetHuman3932364 indicated the issue is not fixed yet.
Nov 14th, 2019 9:16pm
GetHuman3932364 indicated the issue is not fixed yet.
Nov 14th, 2019 9:16pm